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  • 1. What materials are used for your garden parasols and umbrellas?
    Our garden parasols and umbrellas are made from high-quality materials designed for durability and weather resistance. We typically use polyester or acrylic fabric for UV protection, with frames made of aluminum, steel, or wood for different styles and preferences.
  • 2. Are your gazebos and side awnings weatherproof?
    Yes, our gazebos and side awnings are designed to withstand various weather conditions. We use water-resistant and UV-protective materials, and the frames are coated to resist rust. However, for extreme weather, such as high winds or heavy snow, we recommend disassembling or securing the structures for added safety.
  • 3. Do you offer customization options for colors, sizes, or branding?
    Absolutely. We offer a variety of colors, sizes, and branding options, including logo printing on umbrellas and other products. Customization helps meet specific requirements for residential, commercial, or promotional use.
  • 4. What kind of maintenance do your outdoor furniture items require?
    Our outdoor furniture is designed for easy maintenance. Most frames just need occasional cleaning with mild soap and water. Cushions should be stored indoors or covered during heavy rains to prolong their life. For wooden furniture, applying a protective oil annually can help maintain its appearance.
  • 5. Can the garden furniture withstand outdoor elements year-round?
    Our garden furniture is constructed for outdoor durability, but for extended longevity, we suggest using furniture covers or storing items indoors during harsh weather conditions. This is particularly recommended for areas with intense sunlight, heavy rainfall, or snow.
     
  • 6. Are replacement parts available for parasols, awnings, and furniture?
    Yes, we provide a range of replacement parts, including umbrella canopies, frames, screws, and fabric. This helps to extend the life of your products without requiring full replacements.
     
  • 7. What are the shipping options and lead times for orders?
    We offer flexible shipping options based on the order size and destination. Lead times vary depending on product availability and customization needs but are typically within 4-6 weeks for large orders. Express shipping options may be available upon request.
     
  • 8. Do your products come with any warranty?
    Yes, we provide a warranty on all our products to ensure quality and customer satisfaction. The warranty duration varies by product type and covers manufacturing defects, with terms provided at the time of purchase.
     
  • 9. Are the camping and bistro furniture items foldable or portable?
    Yes, many of our camping and bistro furniture items are designed for easy portability and can be folded for convenient transport and storage. These products are ideal for use on the go, including camping, picnics, and outdoor events.
     
  • 10. How do I clean and care for my garden parasol or gazebo canopy?
    We recommend cleaning the canopy with a mild detergent solution and a soft brush, followed by air drying. Avoid using bleach or harsh chemicals, as they can damage the fabric. For gazebos, ensure they are securely anchored and stored when not in use to maintain their condition over time.
     
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    Uplion Industrial Co., Limited | High Quality Outdoor Furniture & Garden Products
    Uplion Industrial Co., Limited is a nearly 20-year Alibaba verified supplier based in Ningbo, China. We specialize in outdoor furniture , including garden parasols , gazebos , and camping products, serving markets worldwide.
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      Wechat1: 0086-18606612911
      Wechat2:UPLION-Nancy
    • Message
      myron@cnleisuregoods.com
      nancy@cnleisuregoods.com
    • Phone
      Tel1:18606612911 
      Tel2:15175748113